Managed Services

Managed Services

Receive a Free iPad

When you sign up for a Managed Service Plan during May 2012 you will receive a complementary iPad!

Contact us using the form below to take advantage of this offer.

Free yourself from the day to day hassles of I.T. maintenance with our 24 hour monitoring of your critical systems saving you money, time and I.T. headaches.

We can monitor, but are not limited to:

  • Hardware, software and network problems
  • Backup failures
  • Server overloads
  • Virus outbreaks

Minimise your IT downtime and failures. We address smaller IT problems before they become expensive IT failures through our remote monitoring, alerting and support.

Reduce your IT support costs. The ability to connect remotely to your IT systems to take corrective actions avoids expensive onsite callouts and is the key to Managed IT Services. Proactive maintenance means fewer issues and less “unexpected” and costly onsite IT support work.

Managed Services Features

Remote monitoring

We have invested in a state of the art web based IT monitoring system that constantly feeds IT health and performance information back to our Operations Centre over a secure connection.

Proactive Support

When our monitoring system detects a potential IT issue we are instantly alerted and can provide proactive support to address the issue before it affects your business.

Remote Desktop Control

Fast and secure access to your managed IT systems allows us to instantly respond to IT issues or provide an interactive user support or training session “on demand”.

Security and Anti Virus Management

We automatically detect missing security patches or failed anti virus systems. Missing patches or antivirus issues can be addressed remotely and out of hours ensuring you are not exposed to possible Virus or Hacker attacks.

Backup monitoring

Our monitoring systems will ensure your important business data is being successful backed up as expected.

Asset Management

Report and track locations, owners, suppliers, date of purchase, warranty and lease details across all of your managed IT devices.

Inventory Management

Get an up-to-date view of the hardware and software in use across your business. Track software licensing, installation dates, locations and managed device hardware configurations.

Reporting

Report on our levels of response to various IT Incidents and system health (performance, availability, security, software licensing, etc). We will deliver periodic reports that outline the results and value you are receiving through Managed IT Services.

Would you like to receive a 30 day trial of our Managed Service?  Email us today.

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