MANAGED SERVICES

Free yourself from the day to day hassles of I.T. maintenance with our 24-hour monitoring of your critical systems saving you money, time and I.T. headaches.

We can monitor but are not limited to:

VIRUS OUTBREAKS

BACKUP FAILURES

HARDWARE, SOFTWARE & NETWORK ISSUES

SERVER OVERLOADS

  • Reduce your IT support costs

    The ability to connect remotely to your IT systems to take corrective actions avoids expensive onsite callouts and is the key to Managed IT Services. Proactive maintenance means fewer issues and less “unexpected” and costly onsite IT support work.

  • Minimise your IT downtime and failures

    We address smaller IT problems before they become expensive IT failures through our remote monitoring, alerting and support.

  • Proactive Support

    When our monitoring system detects a potential IT issue we are instantly alerted and can provide proactive support to address the issue before it affects your business.

  • Remote Desktop Control

    Fast and secure access to your managed IT systems allows us to instantly respond to IT issues or provide an interactive user support or training session “on demand”.

  • Security and Anti Virus Management

    We automatically detect missing security patches or failed anti virus systems. Missing patches or antivirus issues can be addressed remotely and out of hours ensuring you are not exposed to possible Virus or Hacker attacks.

  • Backup monitoring

    Our monitoring systems will ensure your important business data is being successful backed up as expected.

  • Asset Management

    Report and track locations, owners, suppliers, date of purchase, warranty and lease details across all of your managed IT devices.

  • Inventory Management

    Get an up-to-date view of the hardware and software in use across your business. Track software licensing, installation dates, locations and managed device hardware configurations.

  • Reporting

    Report on our levels of response to various IT Incidents and system health (performance, availability, security, software licensing, etc). We will deliver periodic reports that outline the results and value you are receiving through Managed IT Services.

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